Witnesses have described standing helplessly and paralyzed by the horror of people screaming for help or jumping out of windows as flames tore through a 12-story hotel at a popular ski resort.

Witnesses say guests at a ski resort hotel in Turkey tried to escape a deadly fire with ropes and sheets hung from windows.

Some had returned to the hotel year after year. Their deaths — amid dozens of others at the hotel — have stirred grief and outrage.