A 1-800 telephone call center is simply an answering service that caters to companies that sell products via mail order, classified advertising and infomercials. They rely on a 1-800 or toll-free line ...

It seems that 800 telephone numbers have been around for a long time, becoming an integral part of the global business world, as well as for small and local business communities. In fact, AT&T ...

A Philadelphia company called PrimeTel Communications has, over the past 13 years, acquired nearly a quarter of all 1-800 numbers in the U.S. and Canada, according to a report by the Associated Press.

With Valentine’s Day just around the corner, let’s consider a company that we can all learn a few customer service lessons from, 1-800-Flowers. The company is innovative and totally focused on the ...