As you probably already know from trying to contact someone on Amazon's "Contact Us" page, there is no direct number to call. That's by design. Luckily, there are other quicker ways to get a hold ...

A number of Amazon call centers around the world have experienced some form of shutdowns in recent weeks as governments around the world put restrictions on coming into work to slow the spread of ...

With Amazon Connect, organizations have built robust, scalable omnichannel cloud contact centers to provide reliable, secure, and cost-effective services to their community, all without needing to ...

Scam call centers operate by manipulating victims into disclosing personal and financial information over the phone. These centers typically impersonate credible companies, such as Amazon and ...

Storm Reply, an AWS Premier Consulting Partner and member of the Reply network, has successfully implemented Amazon Connect for COVU, a leader in AI-native services for insurance agencies. This ...