A new affordable broadband law in the Empire State has led to AT&T dropping its 5G home internet product entirely.

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T has stopped offering its 5G home Internet service in New York instead of complying with a new state law that requires ...

Fixed-wireless service is increasingly popular in the US, but it costs around $60 from AT&T, which says it's 'uneconomical' ...

AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...

AT&T says if the outage qualifies, customers will receive a bill credit equaling a full day of service, but the amount of ...