SAN RAMON, Calif. & LONDON--(BUSINESS WIRE)--BT and Five9, a leading provider of the intelligent CX Platform, today announced that they are expanding their partnership to enhance the choice of contact ...
Earlier this year, British Telecom announced its intent to trial a service that features what it calls “the everywhere phone.” The service and associated handset features a mobile phone that also ...
BT has appointed Nottingham-based creative agency Michon to pilot a branding refresh for a number of its UK contact centres. As the communications giant looks to differentiate itself in the market, ...