In 2025, it's easier than ever to build an AI chatbot. We explain how to build a chatbot from scratch in 7 steps, without ...

including the lack of human customer service support. Using an AI chatbot to handle even more service requests could exacerbate those sentiments among drivers. Lyft says the new chatbot will only ...

The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...

New Delhi, Feb 9 (PTI) An IIM Lucknow study, examining the kind of apologies chatbots of online travel agencies (OTA) make to ...

While Nomi's chatbot is not the first to suggest suicide, researchers and critics say that its explicit instructions—and the ...

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

SriLankan Airlines is presenting a game-changer with the introduction of ‘Yaana,’ an Artificial Intelligence (AI)-powered chatbot. Yaana is set to transform ...

Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own company’s name for an insult.

An IIM Lucknow study shows that concrete language in chatbot apologies is best for significant failures, while abstract ...

Yep AI, a pioneering AI solutions company, has announced the launch of its latest innovation, the Yep AI Digital Human, set to revolutionize customer ...