The Cisco Jabber softphone allows you to replicate your office telephone on your desktop or laptop. This unified communications and collaboration tool provides instant messaging, video, presence, ...

Most softphone deployments (50%) provide an adjunct to the existing desktop phone, but in 34% of cases, the softphone is the only phone. This scenario is most common in the contact center, and for ...

news Human resources group Adecco yesterday revealed it had undertaken a substantial refresh of its internal telephony and Internet platform with the primary assistance of Optus and Cisco, in a move ...

‘Endpoint’ is telecoms jargon for the final piece of equipment used in a phone call to speak and listen. In the past this was invariably a desk-phone referred to in another piece of comms jargon as a ...