Brazilian fashion retailer increases customer satisfaction by 60% while enabling 84% self-service resolution and reducing technology costs by 26% Genesys®, a global leader in agentic orchestration for ...

New Zoom Virtual Agent capabilities help organizations build AI agents faster, optimize performance over time, and deliver more personalized customer experiences through a connected Zoom CX platform.

​Teams may soon need to track costs across time and through an agent execution graph. ​Agent A consumes model inference, then invokes Tool B. Tool B does some work that triggers cloud database ...

It wasn’t that long ago when the human-like conversational skill of artificial intelligence models mesmerized us all. And while such ask-and-answer interfaces are still the most popular way to use AI, ...

Persistent AI coworkers may operate continuously with standing access, creating identity risks that existing security models ...

ATLANTA--Corpay, the Global Spend Management Company, is expanding its team of purpose-built AI agents inside Corpay Complete.

A controlled security experiment published August 26 by cybersecurity firm Trail of Bits has produced the clearest empirical evidence yet that general-purpose virtual machines cannot contain frontier ...

The trillion-dollar question hovering around agentic commerce is why agents would hold money at all. After all, if a multinational eventually operates, ...