Lean management theory and the implementation of lean processes improvement are becoming increasingly popular at hospitals across the country. Lean principles can improve efficiency, financial ...

Although many hospitals sing the praises of lean management, the trendy business philosophy still leaves room for error, particularly if implemented as a half-baked improvement project for certain ...

This story was recently related to me about a hospital in which the Lean process improvement philosophy was adopted, with strong support and encouragement by the CEO. Over several years, it resulted ...

Background: The purpose of the study was to better understand the relationship of Lean implementation and patient satisfaction (HCAHPS) scores in acute care hospitals. Hospitals are under significant ...

Improving the Patient Financial Experience Throughout the Patient Journey While many healthcare providers believe that improving the patient financial experience is a critical step for their ...