95 percent of consumers think chatbots benefit customer service. 57 percent of consumers like the instant service of chatbots. 47 percent of consumers would buy something using a chatbot. That’s why ...

There is a lot of hype surrounding chatbots, and they are quickly becoming a standard part of any digital marketing strategy. Chatbots bots are very versatile services, and when setup correctly, can ...

Opinions expressed by Entrepreneur contributors are their own. Chatbots are the new rage as more top brands are advancing the technology and integrating it into their chat systems. Big names such as ...

BillHero’s new Facebook Messenger chatbot gives users an easy, secure way to pay bills without having to leave the social media platform. BillHero is a bank-agnostic mobile application used by ...

As the founder of Snaps, a messaging company that powers dozens of chatbots for big brands and ad agencies, I’ve learned a few things about bots that I want to share with you. My hope is that this ...

7-Eleven, the convenience chain with 10,900 stores in North America, launched a chatbot on Facebook Messenger that lets users sign up for the 7Rewards customer loyalty platform, find a nearby store ...

Domino’s is about to put its ordering bot, Dom, to a big test. Just ahead of Super Bowl weekend, the pizza chain is rolling out the ability to order off its full menu via Facebook Messenger – even if ...

This is the do-it-all entrepreneur's – a.k.a. small business – guide to using bots as your business's automated assistant and marketing aid. A chatbot is a computer program that interacts with users ...

You can now send a message to the White House through a Messenger chatbot, an automated program that walks you through communicating with the leader of the free world. President Obama reads 10 letters ...