Over the weekend I initiated a transfer of my wireless service from AT&T to Verizon Wireless. The process was so painful and so fraught with failure that I felt compelled to share the story. Buckle up ...

Switching phone carriers is a big decision. Especially if, like me, you have a family plan. But last December, in the midst of all the holiday craziness, I decided to do exactly that. After over two ...

You can change your Verizon Wireless password while you're still logged in to your account. If you have forgotten your password for accessing the Verizon Wireless Web ...

Ready to hang up on your land-line bills, but not quite ready to ditch your home phone? Turns out Verizon Wireless is quietly testing a new service, starting at $10 a month for current Verizon mobile ...

There are two ways to call voice mail from a Verizon Wireless phone. If you're dialing voice mail by holding down a shortcut key, the number the phone dials to access the voice mail is usually stored ...

Sometimes summer is just the right time to try something new. One of the most popular changes is to ditch your old mobile carrier in favor of something new. If you’re over Verizon and its steep prices ...

Verizon customers had a rude wake-up call the morning of Monday, September 30. According to DownDetector, more than 100,000 Verizon users had reported an outage in their area by 11:30 a.m. Social ...