Forbes contributors publish independent expert analyses and insights. Charlotte-based reporter Ted Reed covers airlines and airline labor. An Israeli company says that airline revenue management ...

They know who you are, where you live, how much money you make and where you spent your last vacation. They’re watching what websites you visit, tracking your mouse movements while you’re there and ...

Dynamic pricing often gets blamed for inconsistent price changes. Customers see mismatched numbers and assume the pricing ...

Flying is about to get a lot more personal. Delta Air Lines announced that it’ll use artificial intelligence (AI) to individually determine 20% of its ticket prices by the end of the year. Currently, ...

A worker stocks the produce department at an Amazon Fresh grocery store in Seattle, Washington, US, on Thursday, May 2, 2024. Reporter Digital price labels could be coming to a grocery store near ...

Revionics, a provider of retail pricing, has unveiled the alpha release of its multi-agent AI pricing system. The live demonstration and innovation showcase took place at the Google Cloud Next 2025 ...

Have you noticed how technology is rapidly transforming our shopping experiences? From online marketplaces to self-checkout kiosks, the retail landscape is evolving at breakneck speed. Today, let's ...

As the technology continues to evolve, the key differentiator will be how companies use these tools to create value for both themselves and their customers. The Fast Company Executive Board is a ...

IVR Pricing Is Erratic, But it Can Work in Your Favor Your email has been sent IVR pricing gets more complex as your needs get more advanced. Here’s how to avoid being blindsided by rising IVR costs.