With fewer people looking to retail as a career and a rapidly shifting customer base, retailers are seeking better training methods to save the day. Federated ...

The traditional role of retail salespeople is undergoing a fundamental transformation. As artificial intelligence reshapes customer expectations and business operations, the very definition of ...

The Apple Sales Coach app will begin using AI-generated video presenters to deliver personalized training content to retail salespeople around the world. In a new video message, an Apple trainer said ...

As we fast approach Q4 2023, there is one topic at the forefront of every retailer’s mind: holiday shopping. And if Amazon Prime Day sales and back-to-school shopping trends are any indication (hint: ...