The Brand Ambassador takes all sorts of abuse, but one over-entitled customer has home asking a deep question.

Carnival Cruise Line has addressed an unusual early return for Carnival Celebration and why onboard operations were changed.

Heald has often said that he willingly takes the abuse but begs passengers not to blame the crew or be rude to them. He ...

Now however, Carnival Cruise Line has decided join the passenger-led activity. That’s right, the cruise line is getting in on ...

How does Carnival Cruise Line's Brand Ambassador respond to rude guest comments? The answers are filled with British wit and ...

Most cruise lines throw a party for top-tier members of their loyalty program. It can vary, but both Celebrity and Royal ...

Since some cruise lines no longer offer a printed daily calendar, it's very important for passengers to be aware of ship's ...

Whether it’s new towels or fresh bed sheets, cabin stewards on a cruise ship stay busy making sure cruisers are comfortable and happy with their ...

Carnival Brand Ambassador John Heald used his Facebook page to calm his cruise line's passengers. He did so in his unique style. "OK, here is one of those cryptic posts from me where I can’t say ...

After facing a series of technical challenges between August and September, the Carnival Vista recently developed new ...

Restaurants add pickles to food to enhance flavor. Every place has its own way of prepping them, from thinly slicing them to ...

MIT's Innovation Lab summit unveiled how human and AI 'synthetic crowds' could transform innovation, blending human creativity with AI’s speed and predictive power.