Institutions offering distance education are required by the U.S. Department of Education and the National Council for State Authorization Reciprocity Agreements (NC-SARA) to provide enrolled and ...

The Informal Complaint Resolution Process is designed to empower the parties to an Informal Complaint to reach a mutually satisfactory agreement. FILING AN INFORMAL COMPLAINT & INITIAL ASSESSMENT To ...

On July 18, 2022, the U.S. Department of Education’s Office for Civil Rights (OCR) released its revised Case Processing Manual (CPM), which was last updated in August 2020. The CPM outlines the ...

Federal agencies cut the average time it takes to process equal employment opportunity complaints to 186 days in fiscal 2006, down from 237 days the year before, according to a new report from the ...

It is important for anyone who has experienced Title IX Harassment to understand their available options. The University recognizes that deciding whether to make a report and choosing how to proceed ...

Under the university's discrimination complaint procedure for employees or students, reports are initially assessed by the Civil Rights Review Team to make determinations as to the appropriate course ...

As part of the FDA’s new Human Foods Program reorganization, which went into effect Oct. 1, the agency has announced a streamlined approach for processing consumer complaints. The process includes ...

The Internal Revenue Service awarded a $550,000 contract Thursday to a Herndon, Va., company to complete the second phase of a plan to upgrade and consolidate complaints tracking systems at the agency ...

Southern New Hampshire University (SNHU) is committed to delivering the highest quality of service and ensuring the best student experience possible. In the event that you have a serious complaint ...