A good incident management framework can help organizations manage the chaos of an outage more effectively leading to shorter incident durations and tighter feedback loops. This article introduces ...

This article aims to increase the awareness of the incident management process and its importance. This includes describing a commonly used approach to incident management and pitfalls to address in ...

Transposit, the AI-powered incident management company, today announced new on-call capabilities in its industry-leading, end-to-end incident manageme ...

Developers are key stakeholders in the business. It is no longer good enough for them to ship code and then be disconnected from the incident management process when things break.

The second integration between PagerDuty and AWS incorporates Amazon Bedrock Guardrails to ensure the safe and responsible use of generative AI in incident management.

Services Australia has claimed it has a "mature incident management process" in place when dealing with outages, such as those experienced by myGov earlier this year. With myGov being down on 12 ...

VIRGINIA − In an effort to keep up with information security risks and threats and improve the incident management process between 23 colleges and the administration office, the Virginia ...

I have spent a great deal of time researching, writing about and teaching the concepts of Crew Resource Management (CRM). CRM is a very interesting process that commercial airline pilots use to ...

Cynet addresses this challenge with a new Incident Response Reporting for Management Presentation Template, providing a clear view of the IR process and the output of this which is typically ...