The founder of Octopus Energy has criticised smart meters as some homeowners struggle with faulty devices. The energy firm boss, Greg Jackson, said the spec is a "decade out of date". According to ...

Octopus Energy is now deploying additional engineers to ensure all properties with outdated meters can switch to smart meters before the deadline, in hopes of minimising disruptions.

UK Octopus Energy pays £1.5 million for prepayment meter billing errors Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within ...

British Gas, Octopus, Eon, EDF and OVO paying £40 directly into bank accounts of smart meter customers New ruling means energy companies will have to make payments to certain households Comments ...

British Gas, Octopus, Eon, EDF and OVO paying £40 directly into bank accounts of smart meter customers New ruling means energy companies will have to make payments to certain households Comments ...

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer accounts with Octopus between October 2016 and October 2023.

With energy bills set to rise in October, thousands of households are urged to check if they could save over £150 on their ...