Nike's turnaround plan is focused on supply chain modernization, organizing into three geographies (the Americas; Asia ...

The distance between what customers tell you and what your messaging says is the difference between a campaign that converts ...

Personalization is a mechanism, but relevance is driving the outcome. In the world of commerce media, getting the transaction ...

For years, retail fraud and risk teams have built their Cyber Week playbooks around Black Friday and Cyber Monday. Those days ...

Pool supply and service retailer Leslie’s has filed for Chapter 11 bankruptcy. The company entered into a Restructuring ...

Retailers engaged in online commerce with third-party sellers are generally well equipped to catch clear violations, such as a prohibited product, a known bad actor, or an obvious policy breach.

The beginning of fall marks the closing window retailers have to finalize the decisions that will determine their peak season ...

Computer vision and AI-powered image recognition offer a real, substantive change to how retailers verify in-store merchandising execution.

For many retail operations teams, Black Friday week is still the operational summit of the year: peak staffing, peak ...

Agentic AI (i.e., AI systems capable of taking multistep actions on a planner’s behalf rather than simply producing a single ...

An AI agent may already know what the customer wants, what they're willing to spend, where they're located, and whether they need shipping or pickup. That journey exists before the customer ever gets ...

Over the past few years, the holiday shopping season — and holiday marketing, in turn — has undergone a massive shift.