AFCA noted that while consumers face escalating costs, some insurers have not significantly improved complaint resolution ...
Death benefit complaints to AFCA increased by about 30 per cent over the past year, according to its latest annual report.
Embattled construction industry fund Cbus topped the list of major funds, new data shows, but complaints across the sector ...
The Australian Financial Complaints Authority (AFCA) has revealed the number of Dixon Advisory and Superannuation Services (DASS) complaints it has closed. As of 30 June 2024, AFCA confirmed the total ...
On Tuesday this week, Ubank finally provided a response to the AFCA complaint, with a “goodwill offer” of $250 for the “full and final resolution” of the matter. “It’s beyond ...
The Australian Financial Complaints Authority (AFCA) has already seen a "decent number" of complaints lodged regarding the ...
In the war on scams, banks have been fighting on two fronts: against the scammers and, all too often, against the victims ...
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