Should you go cloud, on-prem, hybrid, or CPaaS? Discover all the signals that indicate a hosted contact center solution is ...

The best AI tools and GenAI products of 2024 include Google Vertex, Cisco Webex, SentinelOne Purple AI, Hatz, Red Hat ...

Analysis of Nice vs Amazon Connect in the CCaaS market. Nice's strong fundamentals compete with Amazon's leverage of AWS ...

We live in a nation of rampant consumerism, habitual shopaholics and front porches loaded with boxes of stuff that’s not ...

InterVision Systems on AWS AI products, Cisco innovation, generative AI, Amazon Connect contact center and MSP artificial ...

Investigators said London Best likely wouldn’t have been charged if he hadn’t allegedly left the scene of the accident ...

A 42-year-old mechanic died after being "trapped" under an Amazon delivery van at a company distribution center in Florida ...

People want to know how to evacuate, where to find shelter or when it will be clear to return home. The contact center becomes the heartbeat of the emergency response. This isn’t just a phone system, ...

To that end, Nvidia bears frequently highlight custom AI chips from big technology companies like Amazon ( AMZN 2.48%) and ...

The first recruiting event at the new Amazon fulfillment center in Johnston drew quite the crowd Tuesday. The line nearly ...

A hacker leaks information from Amazon and several other companies and says the data was compromised via last year's ...

Meta will open experiential pop-up store for its Ray-Ban smart glasses. customers can try out the smart glasses and even get ...