Since interest rates were first artificially low during the onset of COVID-19, many folks took advantage of the lower rates ...

Wherever you look, companies are going all in on AI-powered applications. AI can now be found almost everywhere, from online ...

Several recent surveys suggest consumers are frustrated with the increasing use of AI in customer service — or, to put it ...

Natural Language Processing (NLP) is a branch of artificial intelligence that focuses on enabling computers to understand, ...

The "AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow ...

Green Africa, a Lagos based carrier, has launched its gChat bot to meet its customers’ evolving needs. The chat bot is designed to provide customers with seamless self-service options and direct ...

VFS Global has recently launched a new generative AI (GenAI)-powered chatbot providing customer support for travellers to the UK. The AI-Powered Chatbot not only utilises advanced GenAI technology to ...

In this modern era, SaratBabu Vamkeswaram, a thought leader in artificial intelligence applications, explores the ...

By leveraging AI to augment their processes, customer experience and product offerings, banks can personalize services, ...

According to experts, Chinese DeepSeek, and other artificial intelligence (AI) trends pose a major challenge to employees of ...

The Bot Talent internal competition has demonstrated the creativity of BBVA employees to come up with innovative and secure ...

Amarra wholesales special-occasion gowns and dresses. The brand uses AI for inventory management, content creation, and ...