Wherever you look, companies are going all in on AI-powered applications. AI can now be found almost everywhere, from online ...

Several recent surveys suggest consumers are frustrated with the increasing use of AI in customer service — or, to put it ...

Businesses today are constantly searching for ways to improve customer interactions while maintaining efficiency. With ...

Natural Language Processing (NLP) is a branch of artificial intelligence that focuses on enabling computers to understand, ...

The "AI for Customer Service Market by Product Type (AI Agents, Recommendation Systems (Knowledge Base Platforms), Workflow ...

Unitrust Insurance is taking a bold step into the future of customer service with the launch of its innovative AI-powered ...

KT Alpha Shopping announced on the 6th that it has introduced a Kakao chatbot service. This service allows customers to order ...

VFS Global has recently launched a new generative AI (GenAI)-powered chatbot providing customer support for travellers to the UK. The AI-Powered Chatbot not only utilises advanced GenAI technology to ...

In this modern era, SaratBabu Vamkeswaram, a thought leader in artificial intelligence applications, explores the ...

By leveraging AI to augment their processes, customer experience and product offerings, banks can personalize services, ...