Here's a startling tale of a bank's mishandling of a credit card dispute. Why was this customer hit with a $16,544 reversal ...

Your bank can’t reverse a successful credit card dispute nearly a year after confirming a positive resolution. So why did Nusenda backtrack and surprise this customer with a $16,544 recharge long ...

Could you get sent to collections over a $1,638 repair bill for a rental car you never drove? It happened to this Hertz customer. Something fishy is going on at the Hertz location at the George Bush ...

If you arrive in a foreign country without a valid passport in your hand, you’re going back home. That’s guaranteed. But sometimes, that’s not all that happens, unfortunately. Here’s how a simple ...

Could you get sent to collections over a $1,638 repair bill for a rental car you never drove? It happened to this Hertz customer. Hertz will never ask customers to pay for their car rental with a gift ...

Taking an Arctic cruise under the Midnight Sun from Norway to Greenland is an experience you’ll never forget. Until recently, Greenland has managed to stay under the radar as a hotspot for travelers.

Taking an Arctic cruise under the Midnight Sun from Norway to Greenland is an experience you’ll never forget. Until recently, Greenland has managed to stay under the radar as a hotspot for travelers.

Taking an Arctic cruise under the Midnight Sun from Norway to Greenland is an experience you’ll never forget. Until recently, Greenland has managed to stay under the radar as a hotspot for travelers.

Taking an Arctic cruise under the Midnight Sun from Norway to Greenland is an experience you’ll never forget. Until recently, Greenland has managed to stay under the radar as a hotspot for travelers.

Would Norwegian Cruise Line ban a passenger just for complaining about itinerary changes? The answer likely depends on how the passenger delivers their grievance. One former NCL customer recently ...

If you’re unhappy with your Medicare coverage, October 15 to December 7 is your chance to make a change. It’s Medicare’s Annual Enrollment Period. Here’s what you need to know. Imagine how you would ...