The Australian Financial Complaints Authority (AFCA) recently reported receiving a record ... with the customer can assist ...

In the war on scams, banks have been fighting on two fronts: against the scammers and, all too often, against the victims ...

Death benefit complaints to AFCA increased by about 30 per cent over the past year, according to its latest annual report.

The Department of Consumer Affairs has initiated an investigation into Ola Electric's claim of resolving 99% of over 10,000 customer complaints concerning its electric scooters, as reported by The ...

But along the way Colette has uncovered a little known fact — that banks have to pay up to $13,000 per customer to AFCA to go through the complaints process ... t have a resolution to ...

The Australian Financial Complaints Authority (AFCA) has revealed the number of Dixon Advisory and Superannuation Services (DASS) complaints it has closed. As of 30 June 2024, AFCA confirmed the total ...

An Australian daughter is furious at the treatment of her mum, who lost her life savings in a scam, arguing that scam victims ...

The award will be presented to Williams during the 2025 AFCA Convention in Charlotte, North Carolina. The AFCA Trailblazer Award was created to honor leaders in the football coaching profession ...

The award will be presented to Williams during the 2025 AFCA Convention in Charlotte, North Carolina. The AFCA Trailblazer Award was created to honor leaders in the football coaching profession who ...

The app allows millers to lodge complaints, track their status ... ensuring transparency throughout the process. Efficient Assignment and Resolution: Once a grievance is submitted, it is automatically ...