A woman is calling out Amazon after the company falsely marked her package as delivered—then told her to go look for it.

It seemed promising when Amazon’s shopping chatbot suggested gifts of “page-turner fiction” for a buddy who enjoys beach ...

Amazon's holiday search results are increasingly filled with ads, making it harder for shoppers to find genuine results, ...

Shopping can be tough if you don't already know what you want. Even if you do know, it can be hard to get all the details ...

It's crunch time for holiday shopping, and at this time of year, many of us turn to Amazon. But if you're looking for something specific, look closely before you click. More than ever, Amazon is ...