AT&T is rolling out a bold promise. If cell phone service goes down in your area, even for an hour, they will automatically give you a bill credit.

A customer service representative at the Washington Pike AT&T store said the problem is being caused by work on two cell ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...

AT&T has shuttered its 5G broadband offerings in "protest" over a New York law that mandates affordable plans for low-income ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...

AT&T says if the outage qualifies, customers will receive a bill credit equaling a full day of service, but the amount of ...

In February last year, AT&T faced a nationwide wireless service disruption that lasted more than 12 hours, blocking over 92 ...