I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business challenges it may help solve in the future.

We believe Pegasystems is well established in the business process management software niche and further benefits from related customer relationship management applications. We expect the firm to ...

The future of construction payments lies in unified ecosystems that seamlessly connect CRM, accounting, and payment ...

Salesforce, Inc. (NYSE:CRM) is a customer relationship management heavyweight that has been investing heavily in artificial ...

Overlapping and legacy customer management systems lead to time-sucking busywork that could be better spent closing deals ...

Avoiding pitfalls, ensuring success in Dynamics 365 Customer Engagement implementation By Taryn Engelbrecht, Solutions Architect, The CRM Team Issued by The CRM TeamJohannesburg, 04 Feb 2025 Visit our ...

Then, an unexpected turning point occurred: Adobe was sunsetting Flash, which meant our platform would be unsustainable. I ...

Flow chemistry is the development and study ... combined either with a site-selectivity or with a full deuteration process. Here, the authors report an approach to unlock the potential of HDE ...

Big data is changing the game, and data analytics companies are shaping the future of business intelligence. Amid this ...

Motorola used the term because a Six Sigma process is expected to be defect-free 99.99966% of the time, allowing for 3.4 defective features for every million opportunities. Motorola initially set ...

Read Less Customer relationship management (CRM) software is designed to help businesses increase sales, drive growth and provide better customer experience. There are many CRM platforms on the ...