Here’s how to identify bad clients, understand the hidden costs they bring, and part ways with them professionally.

Companies experience changes as they grow. Here are tips to build retention-focused, customer success teams at every stage.

Obeng Empire Limited has been adjudged Ghana's ‘Most Outstanding Company in Ethical Service and Client Relationship’ at the ...

When it comes to using AI in your business, such tools, like Microsoft Copilot, are not just about technological progress - ...

Obeng Empire Limited has been recognised as Ghana’s Most Outstanding Company in Ethical Service and Client Relationship at ...

Learn what a CRM database is, key features to look for, benefits, and best practices to help you choose and optimize the ...

In the modern world of digital technology, companies are always looking for ways to enhance customer relations. Traditional ...

Successful leadership demonstrates that prioritizing people—whether in sports or business—is crucial for long-term growth and ...

The global cloud-based technology solutions provider has announced a new integration with Paradino to automate meeting notes, ...

Marketers and their teams doing business as usual, while dabbling with different tools and dashboards, will not be enough to ...

PNC Bank’s Todd Wilson discusses leadership, risk management, client relationships, and his unique approach to business in ...

Treating people as clients rather than customers creates a competitive advantage that goes beyond price or product features.