UGC NET Paper 1 Syllabus 2025: Are you aiming for the UGC NET Exam? You must start your preparation by checking the syllabus and pattern. It highlights all the important topics and areas. The best ...

When Canada Goose expanded rapidly over the past decade, the company faced a challenge familiar to many global brands: how to sustain a cohesive culture across continents, time zones, and job ...

The Kestrel web server flaw allows request smuggling attacks, but the actual risk depends on the application code and deployment. Microsoft has patched a critical vulnerability in ASP.NET Core that ...

For years, marketers have relied on the Net Promoter Score (NPS) as the gold standard for measuring customer sentiment. But in recent years, as many brands have grown increasingly disconnected from ...

The health system, which operates more than 100 hospitals across 16 states and the District of Columbia, has also reduced the average time to resolve an issue by 67% in the last two years, according ...

A better consumer experience has implications for clinical improvements, according to a new report from CVS Health. The healthcare giant is putting a focus on innovation in this area, and to identify ...

While Net Promoter Score (NPS) has become the default way of measuring product success, it is deeply flawed. Instead of relying solely on NPS, product teams should prioritize usage, retention and ...

Cigna is one of a handful of national insurers that pledged to ameliorate customer pain points with healthcare, but the first to release a specific plan. The pledges follow rising public anger and ...

Lansing, Michigan-based reverse mortgage servicing company Celink this week announced that it earned a high net promoter score (NPS) of 74, which is generally considered an “excellent” rating of ...

As the recession takes its toll, marketers are increasingly expected to do more with less. So what can you do? One answer is to segment your customers by the experience they have with you so that you ...