I pioneered machine teaching at Microsoft. Building AI agents is like building a basketball team, not drafting a player

We shouldn’t ask how much knowledge an agent can retain, but rather if it has had the opportunity to develop expertise by ...

Your mortgage likely cost $11,500 to originate—and reams of paperwork. How Salesforce Agentforce is helping improve the process

I worked in federal housing agencies after 2008 and I often wonder if agentic AI could have mitigated some aspects of that ...