The Federal Trade Commission has charged Sitejabber, an online review platform, with violating its new fake reviews rules by using point-of-sale reviews to misrepresent what customers think about ...

Sitejabber collects ratings and reviews for over 130,000 businesses. On Wednesday, the Federal Trade Commission charged that Sitejabber collected reviews at the point of sale, or before customers even ...

Sitejabber, which uses artificial intelligence (AI) to power its consumer review platform, artificially inflated average ratings and review counts, the FTC alleged in a Wednesday (Nov. 6) news release ...

The FTC charged in a November 2024 complaint that Sitejabber collected consumer ratings and reviews for its online business clients at the time of purchase, before the consumers experienced the ...

Chrome: Everyone shops at Amazon, but there are thousands of other retailers around the web that would love your business. The trouble is knowing whether they’re legit or you’re wasting your money.

"AI-enabled" reviews website Sitejabber inflated ratings for businesses that paid the company, the Federal Trade Commission said Wednesday. The FTC said Sitejabber collected ratings and reviews from ...

The US Federal Trade Commission (FTC) has made some pretty big changes to how companies are allowed to present themselves on the internet, effectively outlawing fake reviews, reviews posted by company ...

The review platform Sitejabber allegedly boosted its e-commerce clients' ratings by soliciting -- and then posting -- reviews from people who had made online purchases but hadn't yet received their ...

MENLO PARK, Calif., March 19, 2025 /PRNewswire/ -- The creators of Sitejabber, a brand review platform with more than 10 million consumer reviews, are proud to announce the launch of SmartCustomer, a ...