Black Book Research Q4 flash survey shows health plans shifting from effort-based sourcing to KPI-backed operating models, ...

IntouchCX, a global leader in customer experience management and automation, announced that IntouchAI, and its solution suite, has been named a Major Contender in the Everest Group Conversational AI ...

IntouchCX, a global leader in customer experience management and automation, announced that IntouchAI, and its solution suite, has been named a Major Contender in the Everest Group Conversational AI ...

Leaders who leverage agentic tools can reshape what their organizations are capable of, turning intelligent automation into a ...

Marketing hype is calling everything an agent, but mislabeling automations or souped-up chatbots as agents is a governance ...

Liquid Reply, specialising in platform engineering and cloud-native technologies within the Reply Group, today announced that it has joined the Agentic AI Foundation (AAIF). The newly established ...

Unified platforms simplify outcome monitoring and strengthen governance —both critical as systems become increasingly autonomous.

emnify is a cloud-native IoT connectivity innovator enabling electronics goods manufacturers to embed and manage cellular connectivity digitally-from factory to field-using open eSIM orchestration and ...

Advances in IP connectivity, cloud technology and smartphones are making it easier for news crews to stay in the field and ...

Payments giant Mastercard say it has partnered with MoneyHash, a payment orchestration platform built for emerging and global markets, to expand merchant access to the newly launched Merchant Cloud ...

Artificial Intelligence (AI) and Machine Learning (ML) are transforming communication networks into intelligent, adaptive and autonomous systems. By ...