To do that, we ask that you first visit the troubleshooting section for Nintendo Switch and select the issue you are experiencing. At the end of troubleshooting you will be presented with the …

Access resources to learn everything you need to know about Nintendo Switch, Using & Troubleshooting, and Controllers & Accessories

Important: This article is for troubleshooting Joy-Con, which also work wirelessly on Nintendo Switch 2. For help with Joy-Con 2, see our troubleshooting articles here.

If you don’t know or remember the custom configuration for your controller, you can set the system to sleep mode. Upon waking up the system, you’ll have the option to reset the …

Complete these steps Power off your Nintendo Switch system. Using a clean, dry toothbrush, gently brush the area around the control stick (s). Use a soft, dry cloth to wipe away any dirt or …

Use this article when the buttons on the Joy-Con controller (s) are unresponsive or don't work as expected while they are attached to the Nintendo Switch console.

Setting up a service request for a repair or replacement with Nintendo is fast, easy, and secure. You can troubleshoot your Nintendo Switch 2, Nintendo Switch, or Nintendo 3DS family …

Steps for when Joy-Con controllers are not recognized when physically connected to the Nintendo Switch console. The Joy-Con may work wirelessly in TV or tabletop mode, but the console …

If the recommended solutions don't resolve the problem and you need a repair or replacement, you can set up a service request (U.S. and Canada) for your Nintendo Switch 2, Nintendo …

Steps for situations when the control sticks on the Nintendo Switch Pro Controller don't work as expected.